Toyota Continues to Work on Recalls ~ Hybrid Car Review
Hybrid Car Review: Toyota Continues to Work on Recalls

Wednesday, May 05, 2010

Toyota Continues to Work on Recalls

To date, Toyota has performed more than three million remedies on their three recent recalls:

  • 1.6 million to address the potential for sticking accelerator pedals,
  • 1.5 million to address the potential for floor mat pedal entrapment, and
  • 115,000 program updates to the anti-lock brake systems (ABS) in certain 2010 Prius and Lexus models.

More than 732,000 vehicles have received the modification to the pedals and floor mats. That brings the total number of serviced vehicles to about 2.4 million. That means they've coverd about 70 percent of the recalled vehicles at a rate of 120,000 remedies per week.

“Toyota and Lexus dealers continue to make significant progress in servicing customers’ recalled vehicles as quickly and conveniently as possible, and we appreciate their extraordinary efforts,” said Steve St. Angelo in a press release, Toyota Chief Quality Officer for North America. “Over the past three months, Toyota has delivered on its commitment to listen to the voices of customers more intently and respond more swiftly and effectively to their needs. Above all, we want to thank our customers for their patience as we implement the recall remedies, and we won’t let them down.”

Approximately 27 percent of the floor mat entrapment modifications have been completed on the 5.4 million vehicles that were recalled for this issue, and more than 75 percent of the ABS program updates have been performed on the 147,500 Prius and Lexus models that were recalled.

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